>90% adoption: a treatment-efficacy system from scratch
Built Skin Laundry's first end-to-end efficacy system, bringing concern and treatment-plan capture, AI skin typing, and outcome tracking into one feedback loop that powered the company's “data moat” investor narrative.
15 to 2 minutes: doubled clinic capacity
Redesigned the medical-eligibility workflow across 55+ clinics, cutting time-to-approve from 15 minutes to 2 and per-approval cost from $14 to $7, which doubled how many new clients the network could take on.
First A/B test: experimentation as a discipline
Designed Skin Laundry's first formal experiment, then made the counterintuitive call to leave new-client card-capture off when the data showed lost pipeline volume outweighed the no-show savings. The discipline mattered more than the feature.
200x growth: billing infrastructure that scaled
Architected the subscription-billing infrastructure that carried Nexamp through 200x customer growth in a regulated clean-energy market.